Missing But Crucial to Successful Health Care: Empathy
If possible, think back to a time you or a loved one had to be in a hospital for a significant amount of time. What do you remember from the experience? Many people report an eerie feeling about their stays in hospitals. Even if everyone treating you was kind, attentive, hard working, efficient and competent, you may still have had a sense that--compared to other situations in which people were ...
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